My Pay Rules and Policy
Learn more about my pay rules as a consumer or merchant
My Pay Rules and Policy
Learn more about my pay rules as a consumer or merchant
My pay is committed to providing our partners and interested parties with greater insight into my pay operations.
As part of our effort, we are pleased to provide access to the latest edition of the my pay Core Rules and my pay Product and Service Rules, which govern the participation of our financial institution clients in the my pay system.
To protect cardholders and merchants and maintain the integrity of the my pay system, we have omitted proprietary and competitive information, as well as certain details from the rules relating to the security of the network.
My Pay Core Rules and My Pay Product and Service Rules
Rules governing electronic funds transfer at point-of-sale.
Report an purchase issue
Use this online form to report a problem you had when trying to use your my pay card.
Inquire on a my pay rule
Make an inquiry regarding the My Pay Core Rules and My Pay Product and Service Rules.